Senior Dispatcher, Timothy Floyd shares his story
“20 years ago I thought I wanted to be a police officer, little did I know at the time that God had a different plan for me. I was still...
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Read up on the latest NCIC software updates, law enforcement technology solutions, and CJIS compliance tips.
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- Apr 12
- 1 min
Testimonial from Newberry County Sheriff's Office, Dispatchers
"I wish the world knew how much most dispatchers care about our profession. It is so rewarding when we know, without a doubt, that we...
- Apr 12
- 1 min
"Why I Became a 911 Dispatcher" by Shannon Vasquez, CTO, Oconee County Sheriff's Office, SC
"I became a 911 dispatcher just a little over 5 years ago. I had no idea what I was getting myself into, I thought I would just come in...
- Apr 12
- 2 min
Story from Caitlin Owens, CTO, Oconee County Sheriff's Office, SC
"When I started this profession, I had no idea what I was getting into. I had just turned 21, had 2 small kids, and agreed to 12-hour...
- Apr 12
- 1 min
Statement from Jodie R. Jernigan Director, Bryan Co Sheriff's Office, GA
"I became a dispatcher 33 years ago at a small-town agency. My father worked with the volunteer rescue squad and that made me want to...
- Apr 11
- 2 min
Appreciation for Telecommunications Officer (TCO) McCenzi McCoy
"Telecommunications Officer (TCO) McCenzi McCoy, was the main “Voice” during the Tyler Terry Manhunt last year. May 17, 2021, after dark...
- Apr 11
- 1 min
"What does it mean to have a daughter who is a dispatcher?" - Norman & Lisa Nee
"It means we have a daughter who is the essential, unseen voice on the phone who, when tragedy strikes, has to work past her own shock...
- Apr 11
- 1 min
Statement from Mark Hall, Sergeant, Long County Sheriff's Office, GA
"Good software is always great, but having great co-workers is even better. Over the years here at Long County Sheriff's Office, we have...
- Apr 11
- 1 min
"Dispatchers are true blessings!" - Tori Simmons, TAC, Laurens Police Department, SC
"I first started my dispatch career in 2010 after I was offered a job during my internship. I first took the dispatcher position to get...
- Apr 10
- 1 min
Testimonial from Nikki Griffin, Assistant Director, Decatur-Grady 911, GA
"March of 2021 we faced a huge staffing shortage. During this shortage we had two operators out on Maternity Leave and then we had two...
- Apr 5
- 1 min
Testimonial from Kimberly Taylor, Communications Supervisor, Lawrenceville PD, GA
"2021 was a year that my Communications Officers faced trials that our department has never faced before. Following a year of protests...
- Apr 5
- 1 min
Statement from Beth Forren, Manager Police Communications, Norfolk Southern Railroad PD, GA
"I have been in law enforcement for almost 19 years. I have worked with two different agencies. First with Roanoke Co 911 in Roanoke, VA...
- Apr 5
- 4 min
"Why I Chose to Become a 911 Dispatcher" by 911 Dispatcher Dillon Brock, Anderson Co SO, SC
"Growing up I always found 911 to be so interesting. I Always wondered to myself who were these mysterious people answering these phone...
- Apr 5
- 2 min
Statement from Katelyn H. Fletcher, Anderson Co 911, SC
"Even though my whole family is nothing but Law Enforcement, I thought I started dispatching because I was 18 and I needed a full time...
- Apr 5
- 1 min
Testimonial from Patricia Safewright, Dispatcher, Anderson Co Sheriff's Office, SC
"I changed my career of 21 years after much consideration and changing my mind several times. I haven’t been with ACSO long, but I’m...
- Mar 23
- 1 min
Poem by Keysha Harris, TAC, Cherokee Co 911, SC
"We hear your cries We feel your pain We rarely know the outcome Sometimes not even a name. As we sit on ready, set, go mode Anticipating...
- Mar 23
- 2 min
"The Life We Chose," by Angela Clayton, Dispatcher, Anderson Co 911, SC
"Ten words were said to me before I took this job. 'You can either let it make you or break you.' Those words were said because I had...
- Mar 23
- 3 min
Story from Rebecca Hanks, Training Coordinator, Anderson Co 911, SC
"There were days thought my job was coming to an end. When I say job, I mean working in a manufacturing facility. It seemed at least once...
- Mar 23
- 3 min
Story from Megan Hester, Shift Supervisor, Anderson Co 911, SC
"Being a dispatcher has made me realize how many problems that people may face in this community. We stay so busy at times that we don’t...
- Mar 23
- 1 min
Testimonial from N’yirah Renfroe, Macon-Bibb E911, GA
"I became a 911 Dispatcher because I have always had a desire to help those in need. In 2018, I started applying to agencies in Middle...