mobile ncic access

Full access to CJI

right from your browser.

The industry's leading CJIS-Compliant ncic access software

eAgent 2.0 is the world's first zero-footprint, full-access NCIC solution. No installation, no Java conflicts, just efficiency. Watch the video to learn more, or get a free demo below.

Access from any device, anywhere

ncic on iphone

Access eAgent 2.0 from any modern web browser.

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Send queries and get lightning-fast responses from your patrol car, the office, even undercover.

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Save your settings and queries and access them from all of your devices -- without the need for extra licenses!

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eAgent is completely CJIS compliant, backed by our on-staff FBI CJIS experts so you can rest assured that your information is safe.

Frequently Asked Questions

A Modern, easy-to-learn interface

ncic on iphone

  1. Inspired by your email inbox so all your features are easy to find

  2. Smart Message with predictive inquiry makes sending queries faster

  3. Recent and favorite forms are instantly accessible from the side menu

eAgent has been the best NCIC software I have used during my 25+ years working in law enforcement.

Knox Logo.jpeg

Shelli L., Knox County Sheriff's Office

What 2.0 has to offer

No Java means less strain on your IT staff

With eAgent there's no software to install so you don't have to worry about slow updates, downtime, or conflicts with your other software.

upgrade without going over budget

Most agencies will see significant savings by switching to eAgent. We pack our software with only the most useful features, so you're getting the most bang for your buck.

24/7/365 Customer support - at no extra cost

We'll admit it: our customer service philosophy is pretty old-fashioned. We answer all emails and phone calls personally, because we know your work isn't 9-5.

created & Managed by industry experts

Several of our staff have served as sworn officers, resulting in an unmatched level of expertise. Criminal justice is in our company's DNA.

SCHEDULE A free DEMO

NCIC Queries made easy

eAgent 2.0 is a web application that allows law enforcement officers to run NCIC and state criminal database queries without contacting dispatch. It's also used by dispatchers to increase speed and efficiency in their work.​

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With eAgent 2.0, dispatch and law enforcement officers can run queries using:

Person (first, last, DOB)

Guns

Vehicle (DL, license plate, VIN)

NICs

Benefits of eAgent 2.0

Run queries anywhere, on any secure device.

Get lightning-fast responses straight to your inbox.

Decrease workload demand on dispatchers.

Ideal for undercover law enforcement officers.

Frequently asked questions

Is it available over the internet?

Yes! As long as you're using a two-factor authentication solution, you can access eAgent 2.0 via intranet or the internet with a secure connection approved by your agency.



What mobile devices can I use eAgent 2.0 on?

eAgent 2.0 can be used on any device that has a minimum screen resolution of 1334 X 750 (4.7-in screen). That means it will look great on almost any device from your personal cell phone all the way to your desktop monitor.



Can I access eAgent 2.0 from anywhere?

Yes! You can access eAgent 2.0 from any location on any device approved by your agency.



Do I need any additional software or hardware?

Not at all! eAgent 2.0 does not require any additional software or hardware. It is a zero-footprint, browser-based solution that does not require any kind of installation. You just get a URL and you’re good to go!



How cost-effective is eAgent?

We know how important it is for agencies to stay within budget so we developed eAgent to save your agency money in several ways: • You can access 2.0 from numerous types of devices. With other companies, you would need to purchase separate subscriptions for each device, but not with eAgent. One user can access 2.0 from all of their devices at no extra cost. • eAgent 2.0 will also save your IT staff a lot of time (and headaches) because they will no longer have to deal with software bugs due to those dreaded Java updates. • We also support all of our products personally, so we can take the strain off of your IT staff. Other companies charge extra for support, but our 24/7/365 support is available at no extra cost to you.



What are the minimum browser requirements?

eAgent 2.0 runs on the latest versions of the following browsers: Internet Explorer 11, Edge, Firefox, Chrome, and Safari.



How's your customer support?

Second-to-none. Law enforcement systems are critical to public safety and do not have the luxury of downtime. Diverse Computing provides top-notch customer support, 24/7/365, unmatched by any other company in the industry. Highly qualified support staff (employed by Diverse Computing and located entirely in the United States) are always available. And these staff are motivated to get your problem truly resolved… not simply pass you along to someone else as other companies do.



Can I try eAgent before I buy?

Absolutely! You can try almost any of our eAgent solutions free for 60 days by signing up for a demo here.



 
 

Request a Free Demo of eAgent 2.0

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