866.656.3338 sales@diversecomputing.com

Nlets, CJIS & NCIC Full Access Software

Feature-rich and reliable NCIC access for law enforcement agencies that need to do high volumes of queries and data entry

“eAgent has proven to be a reliable tool for our dispatchers, and the customer service is fantastic!”

– Barbie Paulman, Chester County Sheriff’s Office, TN

● Is your agency allowed to choose its own NCIC access software provider for the desktop computers used by dispatch, criminal records and investigation users in your office?

● Are your users unhappy with your current software provider for NCIC access?

● Would your users like software that is easy to use and that has customizable features that makes accessing and entering NCIC information much more efficient?

● Are you looking for NCIC full access software that doesn’t require maintenance and installation of a server?

● Would you want the assurance of live technical support that is available 24/7/365?

● If so, eAgent for Desktops is a solution your agency should investigate further.

This full-access software is the culmination of all of the intuitive feature requests that our law enforcement users have sent to us, and it includes user-friendly features you won’t find on any other NCIC access software:

Full-Access: each user can perform both queries and data entries

24/7/365 Live Tech Support: our U.S.-based support agents are available any time of day

Auto-Populate Forms: drastically cut down on typing and data entry since information is sent to new forms automatically

Query Spawning: when an agent runs a query, other queries are run simultaneously to save time and give early notice of a possibly dangerous situation

Color-Coded Query Responses: quickly indicate the importance and threat level of incoming responses

Includes eAgent MART: an archive log of all transactions, allowing administrators to run audits and reports easily

SmartKeys: allows for quick navigation using keyboard shortcuts

Separate Settings for Each User: allows you to have one workstation computer for multiple users, and each user can have his/her own personalized setup

● End-to-end encryption for secure information exchange

● Constant compliance with all FBI and state CJIS security requirements

● FIPS 140-2 compliance

● Automatic software updates

● If purchased as a hosted option, no server required at your agency’s location

● Also offered as an enterprise solution with a tailor-made message switch for your agency that can integrate with your local information systems (e.g. Warrants, RMS, CAD, Pawn, etc.)

● City police departments

● Sheriff’s offices

● 911 & dispatch centers

● Airport, university, military or national park police departments

● Corrections

● Courts & probation offices

● District/state attorneys, public defenders offices, magistrates & judges

eAgent for Desktops- full access to NCIC and CJIS data for dispatch and 911 centers

Schedule a free demo of eAgent for Desktops. It takes less than 30 seconds!

eAgent Desktop

NCIC Full-Access Innovation for Desktops

The eAgent Client is a Web-based Graphical User Interface (GUI) that utilizes common controls, such as Enter, Modify, and Query, with criminal justice information from NCIC, NLETS, and other external systems. The software is designed to be intuitive and flexible as well as packed with hundreds of innovative feature requests gathered from actual users.

Prepare, Transmit, Recieve and Process CJI messages with eAgent Desktop.

Sign up for a free demo!


Feature-Rich, Intuitive NCIC Access

eAgent Client for Desktops is designed for the power user that runs many NCIC, Nlets and state CJIS queries everyday at the office. This full-access software is the culmination of all of the intuitive feature requests that our law enforcement users have sent to us, and it includes user-friendly features you won’t find on any other NCIC software. With all of these easy-to-use and customizable aspects of our software, coupled with our unmatched 24/7/365 live technical support, it’s no wonder that over 1,600 law enforcement agencies across the U.S. use eAgent Client for Desktops. There are too many intuitive features to list out here, and it is honestly better for you to experience them for yourself. So please contact us to schedule a demo or free trial. 1-866-656-3338 ext.3.

A 911 dispatcher using eAgent for Desktop.

eAgent_Mobile_Icon_Light_Blue_43tallFor Mobile

Find out about NCIC access software for a patrol car’s mobile data terminal (MDT)

eAgent_Handheld_Icon_Light_Blue_43tallFor Handheld

Learn about NCIC access for smartphones and tablets (iPhones, iPads, Android devices, Windows phones, etc.)

World_Web_Icon_Light_Blue_43tallFor Web

Learn about our zero footprint, browser-based NCIC access application

Get_Quote_Icon_Light_Blue_43tallPrice Quote

Click here to request a price quote for any of our NCIC access software solutions.

What Our Clients Think

Learn More About the Usability of eAgent for Desktops


our GSA schedule contract code

This Solution is Available Through GSA

Click here to go to our GSA E-library company listing. From there, you will be able to download GSA pricing for our different licensing options. Also, feel free to contact us if you have any further questions about eAgent for Desktops or any of our other popular solutions. If you would like to request a demo or more information, please call us at 1-866-656-3338 ext. 3.

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