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Nlets, CJIS & NCIC Full Access Software

Feature-rich and reliable NCIC access for law enforcement agencies that need to do high volumes of queries and data entry

“eAgent has proven to be a reliable tool for our dispatchers, and the customer service is fantastic!”

– Barbie Paulman, Chester County Sheriff’s Office, TN

● Can your agency choose its own NCIC access software provider for desktop computers used by dispatch, criminal records, and investigators?

● Are your users unhappy with your current software provider?

● Would your users like NCIC software that’s easy to use, customizable, and more efficient?

● Are you looking for NCIC full access software that doesn’t require maintenance and server installation?

● Do you want the assurance of live technical support available 24/7/365?

● If so, eAgent Client might be for you!

We develop our full-access software based on requests from our actual users. eAgent Client includes user-friendly features that you won’t find with any other NCIC access software:

Full-Access: every user can perform queries and data entries

24/7/365 Live Support: our U.S.-based support agents are available any time of day, 365 days a year

Auto-Populate Forms: drastically cut down on typing and data entry — information is sent to new forms automatically

Query Spawning: when an agent runs a query, other queries are run simultaneously to save time and give early notice of a possibly dangerous situation

Color-Coded Query Responses: quickly indicates the importance and threat level of incoming responses

eAgent MART: an archive of all transactions, allowing administrators to easily run audits and reports

SmartKeys: allows for quick navigation using keyboard shortcuts

Separate Settings for Each User: allows you to have one workstation computer for multiple users, and each user can have their own personalized setup

● End-to-end encryption for secure information exchange

● Constant compliance with all FBI and state CJIS security requirements

● FIPS 140-2 compliance

● Automatic software updates

● If purchased as a hosted option, no server required at your agency’s location

● Also offered as an enterprise solution with a tailor-made message switch for your agency that can integrate with your local information systems (e.g. Warrants, RMS, CAD, Pawn, etc.)

● City police departments

● Sheriff’s offices

● 911 and dispatch centers

● Airport, university, military, and national park police departments

● Corrections

● Courts and probation offices

● District/state attorneys, public defenders offices, magistrates, and judges

eAgent for Desktops- full access to NCIC and CJIS data for dispatch and 911 centers

Schedule a free demo of eAgent for Desktops. It takes less than 30 seconds!

eAgent Desktop

NCIC Full Access Software Client for Desktops

eAgent Client is a web-based Graphical User Interface (GUI) with criminal justice information from NCIC, NLETS, and other external systems.

Our software is packed with hundreds of innovative features requested by actual users.

Prepare, Transmit, Receive, and Process CJI messages with eAgent Desktop.

Sign up for a free demo!


Feature-Rich, Intuitive NCIC Access

With all of these benefits, it’s no wonder that over 1,700 agencies across the U.S. use eAgent Client:

eAgent Client is designed for the power user. If you run a high volume of NCIC, Nlets, and state CJIS queries from the office, you’ll love this software. Our NCIC full access software client includes features specifically requested by law enforcement. That’s why you won’t find anything else like it. Navigation and data entry are more efficient for dispatch and 911 center agents. It’s also highly customizable for each specific user’s preferences. All of this is backed by our unmatched 24/7/365 customer support.

A 911 dispatcher using eAgent for Desktop.

What Our Clients Think

Learn More About the Usability of eAgent for Desktops


our GSA schedule contract code

Available Through GSA

Click here for our GSA E-library company listing. You’ll be able to download GSA pricing for our different licensing options. Feel free to contact us if you have any further questions about eAgent Client for desktops or any of our other popular solutions. If you would like to request a demo or more information, please call us at 1-866-656-3338 ext. 3.

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