Calling All Heroes

Telecommunicator Appreciation Week

APRIL 10 - 16

National Public Safety Telecommunicator Appreciation Week is held every year during the second week of April to show support for 911 Dispatchers and Call-takers. This year, April 10-16, 2022, Diverse Computing, Inc. (DCI) will be sponsoring more than 50 law enforcement agencies and 911 centers to help make their celebrations extra special.

Shining a Light on our Unsung Heroes

Visiting

#CallingAllHeroes was created by DCI to show our support to you, the unsung heroes, by visiting your 911 Centers and meeting you in person

Listening

We listen to your stories and talk about the experiences you go through every day as a telecommunicator

Sharing

We share your stories with our community in order to raise awareness of your passions and struggles of being first-responders

Stories from Our Heroes

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"I get to help people, I get to comfort people, I get to protect people, I get to save people. A 911 Telecommunicator is the very definition of a super hero. How cool is that?"

- Lisa L Willis, Oconee County Sheriff's Office, SC

Senior Dispatcher, Timothy Floyd shares his story

“20 years ago I thought I wanted to be a police officer, little did I know at the time that God had a different plan for me. I was still...

Testimonial from Newberry County Sheriff's Office, Dispatchers

"I wish the world knew how much most dispatchers care about our profession. It is so rewarding when we know, without a doubt, that we...

"Why I Became a 911 Dispatcher" by Shannon Vasquez, CTO, Oconee County Sheriff's Office, SC

"I became a 911 dispatcher just a little over 5 years ago. I had no idea what I was getting myself into, I thought I would just come in...

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eAgent 2.0 is full access, zero-footprint, NCIC software. eAgent 2.0 provides our proprietary “eAgent Smart Message” feature, which improves the productivity and speed whereby a dispatcher or tele-communicator may generate and inquire transactions on urgent persons, vehicles, VINs, NICs, guns, and more in seconds instead of minutes.

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