The Fifth Annual ‘Calling All Heroes’ Giveaway is Almost Here!

As National Public Safety Telecommunicator Week (NPSTW) approaches, we're gearing up for a very special event in honor of our Headset Heroes. This will be our fifth-annual Telecommunicator Exclusive Giveaway!

What is 'Calling All Heroes' all about?

The ‘Calling All Heroes’ initiative was established by DCI in 2020 to recognize and show appreciation for the vital contributions of telecommunicators to public safety. Beginning with providing lunches to local agencies in exchange for their stories, the program has grown into an annual national giveaway held during National Public Safety Telecommunicator Week. 

Telecommunicators are vital in keeping our communities safe, yet their contributions are often overlooked. The 'Calling All Heroes' initiative seeks to change that by shining a spotlight on these unsung heroes, giving them the opportunity to share their stories, and entering them for a chance to win an incredible grand prize.

Thanks to the generous support of this year’s sponsors—Concept Seating, Motorola Solutions, and Prodigy Dispatch Consoles—the prize package is bigger and better than ever before!

More Than Just a Giveaway

While the giveaway offers amazing prizes, it’s much more than that. 

It’s an opportunity for telecommunicators to share their stories and give a behind-the-scenes look into the challenges and rewards of their profession. 

Being a telecommunicator is a challenging role that demands quick thinking, calmness under pressure, and a deep commitment to serving the community. They provide a calming voice and critical assistance during emergencies, often without ever meeting those they help. Though their work is often unseen, it is invaluable in ensuring the safety and well-being of the community.

As the first point of contact during emergencies, they coordinate everything from medical assistance to police and fire services. Their contributions are crucial, and we are honored to recognize their hard work and dedication.

Whether you’re a dispatcher, TAC, 911 call-taker, or any other form of emergency response telecommunicator, this giveaway is for you. We believe in the power of your stories and the impact they have on all of us.

Previous Winners

The more you participate in the giveaway, the more points you earn, and the higher your chances of winning the grand prize! Here are our randomly chosen winners from previous years:

Our 2024 Winner: Shelby Drew from Henry County 911, GA with her $5,000 grand prize featuring the 3120 Split High Back 24/7 Multi-Shift Dispatch Chair from Concept Seating

Our 2023 Winner: Janise Schopieray from Overton/Pickett E-91, TN with her $4,000 grand prize featuring the 3150 Task ELITE 24/7 Dispatch Chair from Concept Seating!

These individuals are more than telecommunicators; they are the calming presence in the midst of chaos, the reassuring voice on the other end of the line, and the reason so many people make it through challenging moments in their lives.

How to Enter

If you are a telecommunicator, dispatcher, or 911 call-taker, we want to hear your stories!

The ‘Calling All Heroes’ Giveaway kicks off on Monday, April 14th at 10:30 AM EST and runs through Saturday, April 19th at 11:59 PM EST. It's a week full of fun, recognition, and the opportunity to win big! Don't forget to mark your calendars and visit the 'Calling All Heroes' webpage for the entry link when the giveaway begins.

We look forward to celebrating you and the incredible work you do every single day. Your dedication, compassion, and unwavering support make you the true heroes behind the scenes. You bring calm to chaos and make a difference in ways that often go unseen. It’s an honor to recognize your commitment and service, and we are deeply grateful for each and every one of you!

Stay tuned for more updates, and remember—it’s your time to shine!