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South Dakota Chooses Diverse Computing to Modernize Systems

Updated: Mar 29, 2019


Diverse Computing Announces a New Project with South Dakota’s Department of Public Safety for Modernizing Their Law Enforcement Telecommunications System





South Dakota’s Department of Public Safety contracted with Diverse Computing on a software modernization and replacement project for its South Dakota Law Enforcement Telecommunications System.


The SD LETS system is designed to provide criminal justice professionals such as law enforcement, courts, and correctional institutions with information about individuals with whom they have contact or interest. For example, SD LETS will inform a police officer that a violator has a criminal history or is wanted on a warrant for their arrest.


"South Dakota has a history of providing technology and systems to improve the effectiveness and efficiency of information sharing for criminal justice professionals, and we are honored to now be a part of that legacy."

The modernized SD LETS includes a commercially available solution that provides the breadth of services required of modern Hot Files and Message Switch systems. The new system will be scalable to meet the increasing functionality and capacity demands placed on it by law enforcement and criminal justice professionals.


Amy Mancuso, Director at DPS, said of the partnership, “The South Dakota Department of Public Safety has long been committed to keeping South Dakota a safe place to live, work, visit, and raise a family. Our mission and our values have compelled us over the years to implement technology and systems that provide reliable information to criminal justice professionals and law enforcement officers," she said.



"Diverse Computing’s innovative technology is a great fit with our state’s current infrastructure, and their commitment to public safety is well-aligned with our department’s priorities. We believe this important project will position the South Dakota Department of Public Safety, and our stakeholders, to be more effective and efficient by improving our information sharing capabilities. The outcome of this effort will be an enhanced ability to fulfill our mission to protect the citizens and visitors of the State of South Dakota.”


"The outcome of this effort will be an enhanced ability to fulfill our mission to protect the citizens and visitors of the State of South Dakota.”

In response to South Dakota’s request, we proposed a replacement of the current system with a customized version of eAgent FUSE (our message switch routing engine) and Hot Files products. eAgent FUSE will interface with existing systems and the standard SD LETS user interface to support and enhance South Dakota’s DPS’ protection of the public, and it will be customized to meet the State of South Dakota’s specific needs.


Director of Business Development, Jamie Blakley, said, “We are excited to join the South Dakota Department of Public Safety team, and to become a participant and stakeholder in the fulfillment of their public safety mission. We appreciate the opportunity to provide our state-of-the-art eAgent software suite to modernize SD LETS. South Dakota has a history of providing technology and systems to improve the effectiveness and efficiency of information sharing for criminal justice professionals, and we are honored to now be a part of that legacy. We look forward to a long-standing relationship with South Dakota DPS, and to implementing a solution that will securely deliver critical decision-making information to law enforcement.”


Read more about our partnerships over at our Major Projects page.

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