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Florida Dept. of Children & Families Gets Two-Factor Authentication Solution

Updated: Jul 24, 2019




Diverse Computing is pleased to announce a partnership with the Florida Department of Children and Families. The Tallahassee-based software company installed its two-factor authentication solution, eAgent X2, at DCF in February 2018.


The installation covers 9,000 individual users who access the department’s sensitive victim and criminal information. The new system requires users to enter their username and password, then prompts them for a verification code.


With this move, DCF is taking proactive steps to protect itself against cyber attacks and secure their client's information.


“We are excited by the opportunity to serve such an important government entity here in Florida with the cutting-edge flexibility that eAgent X2 offers,” says Diverse Computing Customer Support Manager Kyle Whaley, who worked directly on the implementation. “Two-factor authentication is a crucial security measure for any entity that deals with personal information.”

With this move, DCF is taking proactive steps to protect itself against cyber attacks and secure their client's information.

What is X2?

eAgent X2 is an advanced authentication or “two-factor authentication” software solution that requires users to enter a one-time PIN when logging in to a secure server.


Most computer users are familiar with this style of secure login, but what makes X2 unique is the variety of PIN retrieval methods.





Options include a text message (the most common), a digital random-PIN-generator that users can attach to their keychain, a printed token matrix, and even a mobile app. With all of these options, users are able to take advantage of the solution that fits their work style.


The installation took a matter of minutes, but its robust security features make it compliant with the FBI’s Criminal Justice Information Security Policy mandates, ensuring fewer compliance issues and better overall agency security.


This is because X2 was originally developed for the criminal justice domain, but its uses easily extend to other industries.


eAgent X2 is available as an off-the-shelf solution from Diverse Computing. Learn more about it on our product page here.


Contact Us:

(850) 656-3333

support@diversecomputing.com

3717 Apalachee Parkway, Suite 102 Tallahassee, FL 32311

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