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Edith Kowalik

Oct 1, 2026

Is your documentation haunting your agency?

Hi everyone,


We are officially in the season of skeletons, ghosts, and National Cybersecurity Awareness Month! Instead of classic haunts, let’s talk about a different kind of monster hiding in your agency... 👻 Phantom Changes👻


In almost every agency we partner with, technology changes fast, while documentation moves slow. Over a few short months, minor tweaks stack up under the radar like implementing a new software program, a vendor beginning to host part of a system, or equipment being replaced.


None of these changes are bad on their own, but over time, the gap between what’s written in your internal documentation and what’s actually happening on the ground grows. That gap is exactly where audit findings hide… waiting to jump out and scare you!


Instead of trying to overhaul your entire manual this month, start with one recent change and run it through this 3-point ghost check:

  • Is it documented?

  • Are roles and responsibilites clear?

  • Are security rules and permissions defined?


Need help clearing out the haunted tech?


Earlier this year, we launched our Technical Security Services (TSS) to do the heavy lifting for you. Through TSS, your agency would receive updated policies, a Baseline Configuration document, an updated Network Diagram, and an IT System Inventory List.


Call us the ghost busters of your phantom changes!


Reach out us to us at info@cjisace.com and let’s get your documentation back on track.


Talk soon,

Edith Kowalik

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