The original NCIC Full-access solution

eAgent Client is a feature-rich, reliable solution for 911 and dispatch centers that need to do high-volume queries and data entry. We made navigation and data entry more efficient for those who need fast and reliable access to victim, criminal, and location information.

feature-rich ncic access for your desktop terminal

Move among your workstations easily with separate settings for each user account

Prepare, transmit, receive, and process CJIS messages from one easy-to-use program

Use it in all areas of law enforcement including airport security, police departments, courts, public defender offices, national parks police, and more

Auto-populating forms

24/7/365 Customer support - at no extra cost

Drastically cut down on typing and data entry. With eAgent Client, information is automatically sent to new forms so you never have to type the same information twice for repeat offenders.

Query Spawning

When you run a query, other queries are run simultaneously to save time and give early notice of any potentially dangerous situations.

We answer all emails and phone calls personally, because we know your work isn't 9-5.

Separate settings for each user

eAgent Client allows you to have one workstation computer with multiple users, and each user can have their own personalized setup.

The simplicity of the eAgent product allows our operators to perform their jobs more efficiently. The user-friendly forms allow quick training and the initial setup was a breeze!

Ben Bolin, Communications Supervisor, Alpharetta Department of Public Safety, Georgia

Frequently asked questions

Does eAgent Client require maintenance and installation?


No! eAgent Client is installed and ready to use. We automagically push updates to your software so you never have to worry about maintaining the software yourself.




Can I run audits and reports straight from eAgent Client?


Yes! eAgent Client comes equipped with MART, an archive of every transaction, so administrators can easily run audits and reports.




How cost-effective is eAgent?


We know how important it is for agencies to stay within budget so we developed eAgent to save your agency money in several ways: • You can access Client from any workstation at your agency. With other companies, you would need to purchase separate subscriptions for each workstation, but not with eAgent. One user can access Client from all of their computers at no extra cost. • We also support all of our products personally, so we can take the strain off of your IT staff. Other companies charge extra for support, but our 24/7/365 support is available at no extra cost to you.




How's your customer support?


Second-to-none. Law enforcement systems are critical to public safety and do not have the luxury of downtime. Diverse Computing provides top-notch customer support, 24/7/365, unmatched by any other company in the industry. Highly qualified support staff (employed by Diverse Computing and located entirely in the United States) are always available. And these staff are motivated to get your problem truly resolved… not simply pass you along to someone else as other companies do.




Can I try eAgent before I buy?


Absolutely! You can try almost any of our eAgent solutions free for 60 days by signing up for a demo here.




Who is this software for?


We made Client specifically for law enforcement at all levels and capabilities. Some of our users include: ● City police departments ● Sheriff’s offices ● 911 and dispatch centers ● Airport, university, military, and national park police departments ● Corrections, courts, and probation offices ● District/state attorneys, public defenders offices, magistrates, and judges





 

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Contact Us:

(850) 656-3333

support@diversecomputing.com

3717 Apalachee Parkway, Suite 102 Tallahassee, FL 32311

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