Through this partnership and DCI’s extensive programming knowledge, MPD has implemented the standardized exchange of rap sheets using eXtensible Markup Language (XML) with the National Information Exchange Model (NIEM).  Therefore, when MPD receives an out of state rap sheets they now see it in their familiar format.  This provides swift, secure, and reliable access to criminal history information.  Nlets Director of Business Development, Bonnie Locke, made the following comment regarding the project:

“As a part of an ongoing effort to maintain national leadership in Criminal History reporting, the District of Columbia recently participated in the Nlets CHIEF (Criminal History Information Exchange Format) grant, funded by a grant from the Bureau of Justice Statistics. This grant was designed to promote the utilization of XML as a means to standardize the display of Criminal History rap sheets to users of this information around the country.  The new XML rap sheet is designed so that legacy users see no difference in the rap sheet that they have always used, but the Computerized Criminal History system now responds to queries from Nlets in a format that meets national standards for both format and technology.  This project cost the District of Columbia Zero development dollars!

DCI partnered with Nlets in this important initiative, not only in the District of Columbia, but also in Florida, and has provided valuable system and subject matter expertise in these projects.”

DCI and MPD have a strong relationship due to many past projects including MPD’s transition to the eAgent Message Switch System which also allowed MPD to utilize eAgent Client and eAgent Web.  DCI has also worked with MPD to provide a new Hot Files System, CCH System, DMV Interface, and Gun Registration Interface.  All the projects receive continued maintenance and emergency support.

DCI excels in providing cutting-edge software solutions to law enforcement agencies across the country at federal, state and local levels. The eAgent product suite delivers fast, reliable access to the National Crime Information Center (NCIC), Nlets (the International Justice and Public Safety Network) and state Criminal Justice Information Systems (CJIS) while complying with FBI and state CJIS security policies. The eAgent Law Enforcement Network consists of over 2,000 agencies and 35,000 users nationwide, and is constantly expanding and continuing to dominate in the industry.

Nlets is the premiere interstate justice and public safety network in the nation for the exchange of law enforcement-, criminal justice-, and public safety-related information. Nlets, which is owned by the States, is a 501(c)(3) nonprofit organization that was created over 40 years ago by the principal law enforcement agencies of the States. The user population is composed of all of the United States and territories, all Federal agencies with a justice component, selected international agencies, and a variety of strategic partners that serve the law enforcement community—all cooperatively exchanging data. The types of data being exchanged varies from motor vehicle and drivers’ data, to Canadian and Interpol databases, to state criminal history records and driver license and corrections images. Operations consist of over 1 billion transactions a year to over 600,000 PC, mobile and handheld devices in the U.S. and Canada at 45,000 user agencies and to 1 million individual users.

For more information about DCI, visit www.diversecomputing.com or send an email to kshaul@diversecomputing.com.

For more information about Nlets, please visit http://www.nlets.org/ or send an email to press@nlets.org.

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eAgent Web™, eAgent Client™, and eAgent Message Switch System™ are registered trademarks of Diverse Computing, Inc.

© Copyright 2010, Diverse Computing, Inc.

TSA directs Federal security screening operations for passenger air transportation and intelligence information related to transportation security; managing and carrying out program and regulatory activities; discovering, preventing and dealing with threats to transportation security; research and development activities related to enhancing transportation security; coordinating inter-modal transportation security, including aviation, rail, other surface transportation, and maritime transportation; and overseeing most transportation-related responsibilities of the Federal government during a national emergency.

February 2012

NMDPS adopted a new name for eAgent Mobile and now calls is it the Law Enforcement Automated Data Services (LEADS).  Officers use LEADS to confirm identification by viewing driver license photos, conduct want and warrants checks, and perform queries.  Tapke also observed that “there is a tremendous demand for the product due to it being very intuitive and easy to use.”  NMDPS has been very busy providing LEADS to the 180 law enforcement agencies and 2,700 plus users they support in New Mexico.  DCI’s President, Anthony Pun, summed it up by stating, “We are pleased to have been awarded this opportunity to provide NMPDS advanced software that will enable them to build a safer, stronger New Mexico.”

DCI’s eAgent Message Switch was key in the execution of eAgent Mobile for NMDPS.  Tapke stated that “NMDPS had new functionality they wanted to bring to the table based on ideas from many different states.”  DCI was “very accommodating in implementing these ideas into the project.  This input and DCI’s efforts have established a solid design,” remarked Tapke.

Diverse Computing, Inc. (DCI), delivers cutting-edge software solutions to law enforcement agencies across the country at federal, state and local levels. The eAgent product suite delivers fast, reliable access to the National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS) and state Criminal Justice Information Systems (CJIS) while complying with FBI and state CJIS security policies. The eAgent Law Enforcement Network consists of over 1,500 agencies and 35,000 users nationwide, and is constantly expanding and continuing to excel in the industry.

For more information, visit www.diversecomputing.com.

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eAgent Mobile™, LEADS™, and eAgent Enterprise Solution™ are registered trademarks of Diverse Computing, Inc.

© Copyright 2010, Diverse Computing, Inc.

DCI’s newest product, eAgent Advanced Authentication (AA), provides agencies with a two-factor user authentication solution that guards against unauthorized access to state CJIS and NCIC systems.  Advanced Authentication is soon to become an FBI requirement for agencies and many are adopting it before it becomes mandatory.  DCI’s eAgent AA meets FBI CJIS and State CJIS security policy requirements.  Holmes Beach Police Department purchased DCI’s eAgent AA for 10 mobile units in early June, and by the end of June DCI had installed AA in 100 mobiles for the Nassau County Sheriff’s Office.  Both customers are pairing eAgent AA to work with their eAgent Mobile licenses.

For more information regarding the eAgent AA two factor authentication solution, please visit www.diversecomputing.com/eagent-aa/.

DCI has enabled its eAgent Web product at the Metropolitan Police Department (MPD) in Washington, DC. eAgent Web provides the District of Columbia law enforcement agencies query access to the National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), Washington Area Law Enforcement System II (WALES II) and various other state systems.

The City of Alpharetta, GA Police Department has chosen Diverse Computing, Inc.’s eAgent Client as their GCIC/ NCIC access software for their 10 workstation 911 Center. Deployment and training were “not complicated” according to 911 Director Carl Hall. With advanced features like color-coded responses and the ability to display images, eAgent Client is a leader in NCIC client software. “Personnel from Diverse Computing have been easy to work with and have provided and excellent sounding board for future ideas and process”, said Hall. Diverse Computing, Inc. continues to provide support and customization “faster than expected”.

The DCI team is pleased to report the implementation of its custom-developed National Intrastate Sharing of Photos (N.I.S.P.) program for the Delaware State Police (D.S.P). Delaware is now communicating with the National Law Enforcement Telecommunication System (NLETS) using XML to share Driver’s License and Driver’s History information. This allows Delaware to send Driver’s License Photos to all states on the NLETS network for all Driver’s License and Driver’s History queries.

Diverse Computing, Inc. (DCI) has released their eAgent Web client. eAgent Web is a browser-based client that allows users to query state and national systems. The eAgent Web client is a zero-footprint application that will run in any standards-based browser. This will grant agencies the ability to quickly deploy eAgent Web in the enterprise without the need to touch every PC. eAgent Web uses the same proven message form technology from the eAgent Client. The familiar form layout and function will minimize training and transition time for users familiar with the eAgent Client. eAgent Web is administered from a central server, and any changes made on the server will then be reflected on the eAgent Client system.

Diverse Computing, Inc. (DCI) has upgraded the eAgent Mobile application. The latest update includes message priority indicators, one-touch responses, address book and Smart Talk. Message priority indicators provide visual and audible alerts based on the content of a message. eAgent Mobile will issue increasingly vigorous alerts dependent on the priority of the message to convey urgency to the user.  One-touch responses are buttons that grant users options based message content. For example—when a registration is run and a Drivers License (DL) is returned in the result, a button will be displayed for the user to run a DL check. The address book gives users a way to store popular destinations for frequently-used message keys. Smart Talk will read important parts of a response back to the user to highlight the most pertinent information.