eAgent 2.0 is the world’s first zero-footprint, full-access NCIC solution. Its straightforward user interface builds on the best parts of the original eAgent Client, but with a contemporary design and mobile capabilities. eAgent 2.0 has numerous features that were requested by law enforcement personnel to make their jobs easier and more effective.
“Browser-based” simply means that eAgent 2.0 will run on any modern web browser on any device with a secure internet connection. No installation means no Java updates and no more headaches for the IT staff.
Whether you’re an iPhone or Android user, have a tablet or a laptop, use a PC or a Mac, eAgent 2.0 will work for you. We’ve designed the most responsive NCIC software available so you can stay connected anywhere you go.
Despite its powerful platform, eAgent 2.0 is our most user-friendly interface yet.
eAgent 2.0 is designed to replicate a modern email client, so you already know how to use it. Messages are automatically color-coded and grouped into tabs to indicate threat levels. Users can customize tabs to personalize the experience.
The Smart Message feature uses predictive algorithms to anticipate the user’s entry, much like Google does. This smart messaging greatly increases the speed at which eAgent users can send queries in the system.
Just like eAgent Client, 2.0 includes a menu of all forms, and allows for favorite forms to be accessed by shortcuts. In 2.0 the five most recent forms are automatically saved. These features follow the user when logging between devices.
The look and feel of 2.0 is based on actual feedback of officers in the field. Click on a video below to view a short demonstration of each.
Smart Message allows the user to quickly send three types of transactions. Queries on persons, vehicles, and guns. Smart Message is designed to evaluate inputs and provide a guide with hints for properly formatting the query.
The Message Detail can be viewed by clicking on any message in the Inbox, and all responses associated with the transaction will be available when viewing the message detail. Within the response, any matches from NCIC are highlighted.
For your convenience, there are two options when attaching an image to a form in 2.0 — “Choose Photo” from a file already on your computer and “Drag and Drop” an image from anywhere on your workspace.
VINassist™ functionality streamlines vehicle entry and limits entry errors. Users can run a VIN query via forms or Smart Message or users can use can VINassist™ to populate vehicle information in an EV.
eAgent 2.0 can be accessed via a secured intranet or the internet using a second factor authentication solution.
eAgent 2.0 does not require any additional software or hardware. It is a zero-footprint, browser-based solution that does not require any software installation.
eAgent 2.0 runs on the latest versions of the following browsers: IE11, Edge, Firefox, Chrome, and Safari.
You can access eAgent 2.0 from any location from any agency approved device.
No you do not have to upgrade. We are not getting rid of the current client. We are offering a newer improved solution (those who are switching have a reduced price).
eAgent 2.0 can be used on any device that has a minimum resolution of 1334X750 (4.7 in screen).
Yes! You can try almost any of our eAgent solutions free for 60 days by signing up for a demo here.
Diverse Computing has been providing innovation to the public safety community since it first opened the doors in 2001. Since then, our company has created a name for itself by providing the foremost solutions in NCIC access with the best customer support available. The following is the difference between us and our competitors: