866.656.3338 sales@diversecomputing.com

 
 

Full-access to CJI from a browser.

eAgent 2.0 is the first ever zero-footprint, full-access NCIC solution. Its straight forward user-interface builds on the best parts of the original eAgent Client, but with a contemporary design. eAgent 2.0 has numerous features that were requested by law enforcement personnel to make their jobs easier and more effective.

No installation needed.

“Browser-based” simply means that eAgent 2.0 will run on any modern web browser on any device with an internet connection. No Installation necessary means no java updates and no more headaches for the IT staff. This isn’t your father’s NCIC.

Take it with you everywhere you go.

Whether you’re an iPhone or Andriod user, have a tablet or a laptop, use a PC or a Mac, eAgent 2.0 will work for you. We’ve designed the most responsive NCIC software available so you can stay connected to NCIC anywhere you go.
 

collect_demo

Try eAgent 2.0 free for 60 days!

Forward-thinking features. Simple user-interface.

Despite its powerful platform, eAgent 2.0 is our most user-friendly interface yet. It’s the best of both worlds.


A modern yet familiar design

Screenshot of the eAgent 2.0 UI (User-Interface), highlighting the inbox, smart message and forms menu

the eAgent 2.0 inbox

eAgent 2.0 is designed to replicate a modern email client, so you already know how to use it. Messages are automatically color-coded and grouped into tabs to indicate threat levels. Users can customize tabs to personalize the experience.

Smart Message, a feature of eAgent 2.0

The Smart Message feature uses predictive algorithms to anticipate the user’s entry, much like the Google search engine does. This “smart” messaging greatly increases the speed at which eAgent users can send queries in the system.

The eAgent 2.0 forms menu

Just like eAgent Client, 2.0 includes a menu of all forms, and allows for favorite forms to be accessed by shortcuts. In 2.0 the five most recent forms are automatically saved. These features follow the user when logging between devices.

 

Full-access to CJI from a browser- eAgent 2.0 runs on any modern web browser, including Chrome, Firefox, Safari, and Internet Explorer


Officer-inspired features

The look and feel of 2.0 is based on actual feedback of officers in the field. Click on a video below to view a short demonstration of each.
 

Smart Message, a feature of eAgent 2.0- click for a quick video explaining how Smart Message is useful

 

Sending a Smart Message

Smart Message allows the user to quickly send three types of transactions. Queries on persons, vehicles, and guns. Smart Message is designed to evaluate inputs and provide a guide with hints for properly formatting the query.

Click for a quick video explaining how Smart Message works

 

Viewing the Message Detail

The Message Detail can be viewed by clicking on any message in the Inbox, and all responses associated with the transaction will be available when viewing the message detail. Within the response, any matches from NCIC are highlighted.

Click for a quick video explaining how Message Keys works

 

Searching for Message Keys

All of the forms in eAgent Client also exist in eAgent 2.0, and searching for message keys is just as simple. You can use the search bar or the shortcut alt + K. The forms menu is almost identical to the menu in eAgent Client.

 

SClick for a quick video explaining how drage & drop images work

 

Drag and Drop Images

For your convenience, there are two options when attaching an image to a form in 2.0 — “Choose Photo” from a file already on your computer and “Drag and Drop” an image from anywhere on your workspace.

Click for a quick video explaining how VINassist works

 

Autopopulating Forms (VINassist)

VINassist™ functionality streamlines vehicle entry and limits entry errors. Users can run a VIN query via forms or Smart Message or users can use can VINassist™ to populate vehicle information in an EV.

Click for a quick video explaining how changing user settings works

 

Changing User Settings

2.0 offers a number of optional visual features, including Night Mode for low-light environments (pictured), Split View, Pop Out Forms, Close On Submit, Inbox Line Height, and Control Field.

 

I love the original eAgent – What do I gain by switching to 2.0?

What current eAgent Client users need to know about 2.0

 

A testimonial from Altus Police Department in Arkansas
chart: what 2.0 means for you based on your role in your agency
How eAgent Client stacks up against eAgent 2.0- a chart comparing the available features
A testimonial from Hallandale Beach Police Department in Florida

What is the next step for your agency? Getting started with eAgent 2.0

Agencies that trust eAgent solutions every day

Several of our great customers Nationwide

 

The United States Secret Service uses eAgent The Florida Department of Law Enforcement uses eAgent The New Jersey State Police uses eAgent The Transportation Security Administration (TSA) uses eAgent

The Metropolitan Police Department uses eAgent The Delaware State Polices use eAgent The New Mexico Police Department uses eAgent The Memphis Police Department uses eAgent

 

 
eAgent 2.0 (Logo) - Full-access to CJI from a browser
Click here to collect your free demo of this browser-based NCIC access software

Frequently Asked Questions

 

Is it available over the internet?

eAgent 2.0 can be accessed via a secured intranet or the internet using a second factor authentication solution.

 


Do I need any additional software/hardware?

eAgent 2.0 does not require any additional software or hardware. It is a zero-footprint, browser-based solution that does not require any software installation.

 


What are the minimum browser requirements?

eAgent 2.0 runs on the latest versions of the following browsers: IE11, Edge, Firefox, Chrome, and Safari.

 

Can I access eAgent 2.0 from anywhere?

You can access eAgent 2.0 from any location from any agency approved device.

 


I already have eAgent Client. Do I have to upgrade to eAgent 2.0?

No you do not have to upgrade. We are not getting rid of the current client. We are offering a newer improved solution (those who are switching have a reduced price).

 


What mobile devices can I use it on?

eAgent 2.0 can be used on any device that has a minimum resolution of 1334X750 (4.7 in screen).

 

Can I try out 2.0 before I buy?

Yes! You can try almost any of our eAgent solutions free for 60 days by signing up for a demo here.

 

Contact Diverse Computing Inc., Click here

I’m still not convinced… Tell me more!

About Diverse Computing, Inc., and what sets us apart from the competition

 

 

I know this is one of the most advanced CJI tools available, but what about the company? Who is Diverse Computing, Inc.?

Diverse Computing, Inc. (DCI) has been providing innovation to the public safety community since it first opened the doors in 2001. Since then, our company has created a name for itself by providing the foremost solutions in NCIC access with the best customer support available. The following is the difference between us and our competitors:

 

24 x 7 x 365 Customer Support

Law Enforcement systems are critical to public safety and do not have the luxury of downtime. DCI understands that this downtime is potentially hazardous to law enforcement personnel as well as the public. Since its inception, DCI has established itself as a company that provides top-notch customer support, 24x7x365, that is unmatched by any other company in the industry. DCI has a strong record of providing solid support services that law enforcement and criminal justice agencies require. Highly qualified support staff (employed by DCI and located entirely in the United States) are always available. And these staff are motivated to get your problem truly resolved… not simply pass you along to someone else as other companies do.

Customer-Inspired Innovation

When building software, long before any code is written, we are taking road trips to our current customers. We set up user groups and get feedback from thousands of actual public safety representatives on what to include and what to toss. We do this because we want our solutions to be practical and easy to use. With months of disucssions and user sessions under our belt, we finally start building a solution that is tailored to the user. So when we say our application is user-friendly, we actually mean it.

The Savings to Your Agency

We know how important it is for agencies to stay within budget. There are several price-saving aspects with eAgent 2.0. For instance, a user can utilize 2.0 from numerous types of devices. With other companies, you would need to purchase separate subscriptions for each type of device (e.g. desktops, patrol car laptops, and apps on mobile devices). eAgent 2.0 will also save your IT staff a lot of time and headaches since they will not have to deal with software bugs due to dreaded Java updates. Finally, we don’t charge extra for our 24 x 7 x 365 support. Other companies tend to nickel-and-dime agencies by stating this type of support comes at an extra cost.

Click here to schedule a free demo of eAgent 2.0

Discover other eAgent Solutions, like Advanced Authentication or CJIS Compliance Consulting!

eAgent X2 Advanced Authentication
CJIS ACE CJIS and Audit Compliance Experts for agencies and vendors- get CJIS compliant
eAgent FUSE next generation message switch

Customer Testimonials


More about Diverse Computing




 

 



Do you have an opinion of our software? Your feedback helps. Let’s hear it. | Need help? Contact us.