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Broward County SO Utilizes eAgent JXI to integrate their Jail Management System to NCIC

Date Posted - 10th Oct 2013 |  Category - About Our Company, Projects & Partnerships

JXI_Product_Image_550pix Broward County SO Utilizes eAgent JXI to integrate their Jail Management System to NCIC

The Broward County Sheriff’s Office (Broward SO) utilizes a Jail Management System (JMS) that is capable of querying NCIC and the Florida Crime Information Center (FCIC). They use this JMS system as part of their process to run criminal histories.

Some JMS systems on the market don’t have the capability of doing queries directly to NCIC or state level Criminal Justice Information systems. To add this functionality, Broward SO utilized theAgent Justice XML Interface (JXI) solution.

eAgent JXI allows Broward’s JMS to interface directly to NCIC/FCIC message switches. This means that Broward SO doesn’t have to do “double entry” of data into separate systems. And this drastically improves their deputies’ efficiency.


“We developed eAgent JXI for those law enforcement agencies that wanted to expand the functionality of their current systems” states Anthony Pun, Chief Innovator at eAgent. “In the case of Broward County Sheriff’s Office, our JXI solution allowed them to perform FCIC/NCIC queries directly through their Jail Management System.”


With Broward’s previous JMS integration system, they had ongoing downtime problems with the FCIC interface.


But by switching to eAgent JXI, Broward was able to utilize JXI’s Active/Active set up where there are two redundant application connections to the FCIC/NCIC message switch.


The combination of the JXI solution and the modified JMS has thus far provided a very stable environment for Jail operations.

“eAgent JXI dramatically increased the JMS connection stability with FCIC,” notes Craig Gibbens, Business Development Director at eAgent. “The JXI connection redundancy eliminated downtime that had previously been a major issue for Broward SO.”


Broward SO did have to modify their JMS (at their own cost) in order for the eAgent JXI to function within the Broward SO environment.
eAgent JXI is able to interface with a State/NCIC message switch, work through its messy socket protocol, “translate” information into XML, and pass this standardized data along to systems like a JMS.


Besides JMS, eAgent JXI can also interface with:

– Computer Aided Dispatch (CAD)

– Records Management Systems (RMS)

– Warrants Systems



Does your agency utilize any of these types of systems? And if so, would you like your system to be able to interface directly with your State’s NCIC message switch?. Are you interested in learning more about how JXI or XML drop can work for your agency? If the answer is yes, please contact us to see if eAgent JXI could be a good solution for your agency. You can sign up for a free consultation or call us at 866-656-3338 (ext. 300).



DCI has been providing its line of eAgent software to over 1,600 law enforcement agencies nationwide since 2001. From NCIC access software to advanced authentication, DCI has a solution for all things CJIS-related. We pride ourselves on offering quality software and networking solutions backed by impeccable customer support.


The Broward County Sheriff’s Office is not endorsing the eAgent JXI product. They have allowed DCI to simply reference them as a customer.