866.656.3338 sales@diversecomputing.com

DCI Develops Advanced Authentication Solution for Law Enforcement

Date Posted - 25th Apr 2013 |  Category - About Our Company, CJIS Security Policy, Newsletter

lockDCI Develops Advanced Authentication Solution for Law Enforcement

Law enforcement agencies throughout the U.S. are being mandated by the FBI to beef up their security protocols for transmitted data, and Diverse Computing, Inc. (DCI) has developed a solution specifically catered for the law enforcement (LE) community.

CJIS (Criminal Justice Information Services) is a branch of the FBI, and its mission is to “To equip our law enforcement, national security, and intelligence community partners with the criminal justice information they need to protect the United States while preserving civil liberties.”

LE agencies throughout the U.S. depend on CJIS data on a daily basis, and their connections to this data need to be secure. To drastically improve the security of this confidential data stream, the FBI has mandated that LE agencies utilize advanced authentication (AA) methods when officers are logging into CJIS data systems from terminals like laptops in police cruisers or from handheld devices.

AA is a more rigorous method for confirming the identity of the officer who is trying to log in. Simple user name and password methods have long been known to be prone to hackers. Most AA methods require a supplemental method for logging in, and this second factor may require something that the officer has in her possession or some physical trait of the officer (e.g. finger prints).

DCI took on the challenge of developing an AA solution that was designed solely for the LE community to be compliant with this new FBI security mandate. The company asked numerous LE agencies what features were critical for the solution to be easily adopted, and the agencies’ answers included ease-of-use, system compatibility and flexible second factor options. After many months of software development and testing, DCI is proud to announce the launch of their eAgentX2 Advanced Authentication Solution.

“eAgentX2 was developed with the user in mind. Its ease of administration is what separates eAgentX2 from other solutions on the market. We have highly regarded customer service and the advanced technology necessary to keep officers safe and secure on the job.”

 – Dan Percy, President of DCI

eAgentX2 is available with four different methods for second factor retrieval—hard tokens, printable paper tokens, SMS text to a cell phone, or a soft token app for smartphones. By having these four options, LE agencies can pick which method(s) are best-suited for their officers.

For mobile data terminals in patrol cars, many LE agencies utilize a mobile virtual private network (VPN) to create a secure network tunnel for transferring data. Having an AA solution that can integrate with the mobile VPN system is absolutely necessary, and eAgentX2 is compatible with the VPN providers used by the majority of LE agencies—NetMotion, RadioIP, Cisco and Columbitech.

eAgentX2 has already been adopted by numerous LE agencies in Florida, Arkansas, Georgia, North Carolina and California.

DCI was founded in 2001 to provide reliable, secure and easy-to-use software solutions for law enforcement and public safety agencies nationwide. DCI’s clients range from large federal and state agencies down to local county and city law enforcement agencies.


We have created an Advanced Authentication solution that law enforcement agencies the flexibility to utilize 4 different authentication methods for their officers. Click here to learn more, or call us at 850-656-3338.

See_how_it_works_HP_CTAB_75pix_Tall copy


If you find the content in this blog useful and would like to receive this information on a weekly basis, please subscribe to our newsletter here.