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DCI Brings Big City Software Technology to Small Town Law Enforcement

Date Posted - 8th Jan 2013 |  Category - About Our Company, Projects & Partnerships


DCI Brings Innovative Technology to Law Enforcement

Small to mid-level law enforcement agencies throughout the Southeastern U.S. have been upgrading their criminal justice software in order to gain the upper hand on fighting crime. They are acquiring this cost-effective eAgent software from Diverse Computing, Inc. (DCI), giving these agencies similar capabilities and access to criminal justice information (CJI) as many of the larger municipal agencies have.

Athens Police Department in Tennessee is one such agency that put DCI’s software to good use. In 2010, Athens PD installed eAgent Client for the mobile data terminals in their patrol cars. With this software, they were able to run queries and pull up criminal justice data directly from their cars instead of having to call into their dispatch center.

“Increased safety is a big advantage to the system,” says Chief Ziegler. “Now I am able to see if a person I am talking to may have a violent background, likes to use weapons or has a warrant.”

Another key feature of eAgent Client for Mobiles is the ability to pull up driver’s license photos that are registered with the DMV. Athens PD’s officers can even pull up driver’s license photos from outside of Tennessee as part of the Nlets Interstate Sharing of Photos (NISP).

Chief Ziegler emphasizes “The eAgent Client for Mobiles software has helped in cutting down on suspects’ being able to give false IDs in hopes of eluding law enforcement. While on a follow-up, I can make sure that I am talking to the right  person by comparing driver’s license photos and physicals gained from eAgent.”

In 2012, Athens PD further upgraded their software capabilities by purchasing eAgent Client for Handhelds. DCI developed this software for field officers who wanted access to criminal justice information on handheld devices like smartphones and tablets.

Athens PD is one of 1,500 other law enforcement agencies in the Southeast who use the eAgent suite of products.

DCI was founded in 2001 to provide reliable, secure and easy-to-use software solutions for law enforcement and public safety agencies nationwide. DCI’s clients range from large federal and state agencies down to local county and city law enforcement agencies.


 To learn more about DCI and the software that is being used by Athens PD, please contact DCI by e-mail or by phone at 866-656-3338.